Port80 Secure Dock is a product focused to Port80 Connected Technology customers and their employees, and users of Hubtill. It allows the exchange of sensitive files in a secure way.
After receiving a specification document with the functional features that the application should cover, the discovery phase was triggered. My first step was creating an user journey map to identify how users would interact with the product to reach their goals, and the different scenarios that may arise (error, success or blank states).
From a design point of view, the main challenges for me where the following:
The first challenge was accomplished through a clean interface with minimal distractions, displaying only relevant information and organising it in a clear disposition. My aim for the second challenge was to create a pleasant onboarding experience through a quick guide in the empty state version of the app.